Our Work Case Study
Hey Dewy logo

How Hey Dewy Grew New Customers 145% YoY

As Q4 approached and inventory for Hey Dewy's higher-priced Wellness Humidifier ran low, the focus shifted to the Wireless Humidifier. LuckyRev pivoted paid media strategy, diversified creative, and scaled demand around a new product mix without sacrificing performance efficiency.

Paid Social Creative Strategy Data & Analytics
Hey Dewy Wireless Humidifier campaign
+145%
Increase in New Customer Orders
+24%
Improved MER
-48%
More Efficient nCPA

Portable hydration designed for your skin and your space

Founded in 2019 and based in California, Hey Dewy is a wellness and consumer electronics brand that designs humidifiers focused on improving skin hydration, air quality, and everyday comfort. The company blends skincare and lifestyle positioning to create products that are easy to use at home, at work, or while traveling.

The brand is known for combining wellness-focused benefits with modern, aesthetic product design, positioning its humidifiers as both functional health products and lifestyle accessories.

Scaling new customers and maintaining efficiency while navigating a product shift in Q4

Heading into Q4, Hey Dewy's most popular product -- the higher-priced Wellness Humidifier -- was running low on inventory, creating a risk of lost sales and slowed customer acquisition during a critical seasonal period.

The priority was to adjust strategy and optimize performance metrics to pivot toward a lower-priced product, ensuring growth and efficiency despite the shift in focus.

Inventory-Driven Product Shift

Changing the strategy focus while sustaining momentum and keeping acquisition growth stable.

Maintaining Marketing Efficiency at a Lower Price Point

Adjusting benchmarks to ensure profitable and realistic scaling despite a lower average order value, which changes forecasted KPI dynamics.

Creative and Campaign Adaptation & Restructure

Existing structures were optimized for the premium product. Switching to the lower-priced product required a new creative approach and budget adjustments.

How we maintained (and improved!) momentum while pivoting from a top-selling product

The shift to a lower-priced product improves operational efficiency but introduces messaging, audience targeting, performance benchmarking, and attribution challenges.

01

Scale aggressively despite the benchmark shift

Despite the benchmark shift from a product change, we identified opportunities to scale aggressively while improving performance. A lower-priced product reduces AOV, impacting ROAS and CPA targets -- maintaining profitability required close monitoring and recalibrated benchmarks.

Data & Analytics
02

Campaign and budget restructure to prioritize the Wireless product

A lower price point makes prospecting less risky, enabling broader audiences and stronger scaling. Budget was reallocated toward the Wireless Humidifier while protecting overall profitability.

Paid Social
03

Develop new creative strategies to sustain engagement and performance

Previous creative was built for a premium product. New strategies highlighted the Wireless Humidifier's portability, accessible price, and wellness benefits to drive stronger engagement and acquisition at scale.

Creative Strategy

Creative that drove results

A look at the ad creative behind Hey Dewy's new customer growth.

Ready to see results like these?

Every brand's growth engine is different. Let's talk about building yours.

More Results

More work we’re proud of

View All Work →

Ready to grow profitably?

Whether you need full-service agency management or just want access to LuckyTools for holistic reporting, we'd love to hear from you.

Complimentary audit, no commitment
30-minute call with a senior strategist
Meta, Google, and MNTN certified partner

Get Your Free Audit

Tell us about your brand. We'll reach out within 24 hours.

No spam. We'll reply within 24 hours.